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Security Systems in Phoenix
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Phoenix?

An alarm system should safeguard your family. But what happens in the event your home security alarms go off in Phoenix? What actions should you take to be certain you and your loved ones are safe?

Your first priority is to remain calm. Remember that your 24/7 monitoring professionals are always standing by to assist. Then proceed with the recommended actions to be prepared for any emergency.

Our Committed Professionals Are Focused On Your Safety

A 24-7 monitoring specialist is immediately alerted as soon as your Phoenix home security alarms go off. Once an agent is alerted, they will call you as quickly as possible to determine what caused the security system. Your system can trip due to a range of emergencies, including:

  • Burglary

  • Fire

  • Flood

  • False alarm

In situations where a device was set off by accident—like not remembering that your entry-point sensors are switched on when you unlock a door— a representative will call to figure out if assistance is required. Provide your predetermined password, and they'll cancel the alarm.

In the event there is a legitimate crisis, the monitoring agent will summon emergency personnel, including law enforcement, firefighters, and medical professionals, to your home. They will even serve as a contact point when you aren't at home. Your dedicated monitoring staff will even apprise emergency services on which security device was triggered, increasing their preparedness for a potentially hazardous environment. The monitoring expert will maintain a connection with you to assist in keeping you in control and inform you what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Phoenix

Getting roused from bed in the wee hours of the morning to an alarm blaring can be incredibly scary—particularly if you have no idea why it’s occurring. The smartest thing you can do is remain calm and follow these steps:

  • In the first place, move to a safe place. Round up all members of your family including pets as quickly as possible and get into a secure room in the house or exit as quickly as possible. It's typical to have an urge to want to face the situation on your own, but this can be incredibly dangerous. As an alternative, concentrate on attempting to keep you and your loved ones secure and let the trained personnel deal with the issue.

  • As a second step, utilize your home security app to remain in touch with your monitoring staff. They'll dispatch emergency professionals who will be on their way to your property within minutes.

  • Lastly, keep a persistent line of communication with your monitoring specialists and emergency professionals. You can get patched through, so representatives of each team are sharing information. Or, if you’re not able to speak directly to emergency services, you’re still able to obtain notifications through text messages. Even if it’s only a false alarm, it's a good idea to maintain communications with all teams so you will be prepared should an actual problem take place.

Be Prepared For Any Emergency in Phoenix with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems works hard to make sure you and your family are completely protected. With 24/7 monitoring, smart locks, and entry-point sensors, your home will remain the secured refuge you’ve always wanted. Create the perfect home security plan by filling out the following form or call (602) 649-6096 to speak with a member of our team.